We aim to be competitive at all times and we bench mark our prices regularly against a range of well-known retailers. Note that all price matching is conditional on the retailer in question offering the identical product with comparable warranty and having stock available for immediate delivery or collection. For clarity, those businesses we routinely match are as follows:
Televisions & Audio Products:
We match Currys, John Lewis & Richer Sounds – prices are checked daily and we will be in line with the lowest of these three businesses provided they have stock available.
Cameras & Camcorders:
We match Currys, John Lewis & Jessops – prices are checked weekly and we will be in line with the lowest of these three businesses provided they have stock available.
We match Currys, John Lewis and Plasma Centre (flat packed prices- assembly charges apply if you require us to build the furniture for you). Prices are checked fortnightly and we will be in line with the lowest of these three businesses provided they have stock available.
We do not routinely compare our prices with any other retailers (store based or online). If there is a deal that you would like us to consider matching please ask. Please note that we only match verifiable advertised deals.
If you purchase any product and our advertised price is subsequently reduced before you receive your delivery or within 7 days of you receiving your order then we will happily credit you with the difference. We do not have systems to automate this and it is incumbent on the customer to request any such credit. Where goods have yet to be delivered a refund will be offered (same method as payment). Credits requested after delivery are in the form of a store credit voucher with a 12 month validity period.